For a year following the date of the initial purchase from an authorized dealer, the manufacturer's defects on Clavis are covered by a limited warranty. In essence, we will repair or replace your product for free if any parts or mechanisms fail to function properly and it is our fault. This does not, however, cover any mistreatment you might subject your item to on your own. Water damage, ordinary wear and tear, accident-related damage, scratches, lost items, or theft are not covered by the warranty. Please save your receipt as proof of purchase is necessary for any warranty and service requests. The order number will do if you bought something from our website or Amazon.
Please email us at email@example.com if you experience any problems with your products within the first year of ownership.